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Comprehensive Support from Our Expert Team

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When you need assistance or professional guidance, our dedicated team is here to provide honest and easy to understand support, leveraging a diverse range of expertise to address your unique needs effectively. With a commitment to excellence, we offer specialized knowledge across multiple domains to ensure you receive tailored, actionable solutions. Below, we outline the key areas of expertise our team brings to the table.

1. Technical Support and IT Solutions

Our team includes seasoned IT professionals skilled in troubleshooting, system optimization, and cybersecurity. Whether you’re facing hardware malfunctions, software glitches, or data recovery challenges, we provide expert guidance to restore functionality and safeguard your digital assets. From configuring cloud backups to resolving network issues, our technical experts ensure your systems run smoothly and securely.

2. Data Management and Protection

With extensive experience in data storage, recovery, and security, our specialists help you protect critical information on devices like smartphones, USB drives, and memory cards. We offer advice on implementing robust backup strategies (e.g., the 3-2-1 rule), selecting reliable storage hardware, and using encryption to prevent unauthorized access. Our proactive approach minimizes the risk of data loss due to hardware failure, accidental deletion, or cyber threats.

3. Cybersecurity and Threat Prevention

Our cybersecurity experts are well-versed in combating modern digital threats, including malware, phishing, and ransomware. We provide guidance on safe online practices, recommend trusted antivirus tools, and advise on securing devices against vulnerabilities. Whether you’re an individual or a business, our team helps you stay ahead of cyber risks with practical, up-to-date solutions.

4. Digital Workflow Optimization

For professionals and businesses, our team offers expertise in streamlining digital workflows. From organizing files for easy access to automating repetitive tasks, we help you save time and boost productivity. Our specialists can recommend software tools, cloud platforms, and best practices to enhance efficiency, whether you’re managing personal projects or enterprise-level operations.

5. User Education and Best Practices

We believe knowledge is power. Our team excels in educating clients on safe device handling, software management, and data protection habits. We provide clear, non-technical advice to empower users of all levels, from individuals to families, ensuring everyone can adopt simple yet effective strategies to prevent data loss and maintain device performance.

6. Customized Problem-Solving

Every challenge is unique, and our team is adept at crafting solutions. Whether you need help recovering lost files, setting up secure storage systems, or navigating complex software issues, we analyze your specific situation and deliver targeted recommendations. Our collaborative approach ensures you feel supported and confident in the solutions provided.

Why Choose Our Team?

Our multidisciplinary experts combine technical proficiency with a client-centric mindset, ensuring you receive not just solutions but also the knowledge to prevent future issues. We stay updated on the latest technological trends and threats, allowing us to offer cutting-edge advice that evolves with the digital landscape.

When you seek reliable support, our team is ready to deliver expert guidance with professionalism and care. Contact us today to explore how we can assist you in safeguarding your digital world and achieving your goals.

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About Us

SMM Mobiles
Stall 216, South Melbourne Market, South Melbourne, Vic, 3205
0402186411. Near West aisle and C aisle.
smmmobilesmelb@gmail.com

Market days are 
Wednesday 8:30-4pm
Friday 8:30-5pm
Saturday 8:30-4pm
Sunday 8:30-4pm

Make sure you are safe online. Don’t be a victim. Be proactive look for the warning signs.

Our latest newsletter outlined common misunderstandings with using passwords and PINs. Don’t be an easy target.

3g Network !! Why is it closed? Not everyone is ready for the change over. We have helped countless people with the transistion with either a new phone or help transfer to another phone they own or purchase.

Come and speak to us.

DATA RECOVERY

Its happened to everyone, dropped the phone, its stopped working. Most phones are replaceable, but data is not. Hopefully you have your data backup, but if you haven’t, what do you do?

Bring it in to us to try recover data. We actually need to get stable power to the phone and do an itunes backup or just a photo and contacts recovery. Cost for the basic recovery onto USB is $80-$120.
Most jobs take 1-2 weeks.

If we don’t get it going, there is no charge.

Call me on 0402186411, and I’ll be able to confirm that we can work on your phone.

Cheers Minh

Let me run down the Dos and Don’t of a water damaged unit.

1. Do turn it off
2. Do NOT charge it.
3. Do dry it with a hair dryer (10 mins on HIGH until its so hot you cant touch it. Don’t worry you can’t damage it anymore than it already is) or leave in Sun for 2-3 hours.
4. Do NOT leave in rice, it takes ages (and wont do much as your phone is not dismantled), don’t do it! Do you put your clothes in rice?
4. Once cooled, Do try turn it on. If it fails, you can now try charge it, and try turn it on.

More often than not, it will work. If you do this quickly. It may not work perfectly as some things could have been damaged, but having some power is better than none.

5. Back up the phone!! I can’t stress enough, how many people need their photos or contacts. Why risk it, Backup today!!!!!

Then bring it in to us to try salvage the unit or recover your data.

Call Minh on 0402186411, 8:30am-4pm, any day. And I would be happy to assist you as much as possible.

SMM Mobiles will be open tonight for South Melbourne Market night market tonight on the 23rd February. Come in and say Hi.

Tonight will be the last night the south melbourne market is running the night market for this summer season.

Happy 2017, and a big Happy Chinese new year to all Chinese/Vietnamese and other cultures who follow the Chinese new year lunar calendar.

What a year it has been, 2016 gave us a huge renovation, which was a change that was desperately needed. Better storage and more room to work.

With the new Samsung range that spiked up prices in screens, they were too expensive! And the NOTE 7, wow, what a hit samsung took!

Myself, I got laser eye surgery done, and still recovering, I’m typing this with blurred vision!
But can’t wait to have fully healed eyes, soon I hope.

Waiting for Samsung s8 and maybe another note 8? Help Samsung recover from the Note 7 ruins. But of course Apple will bring out more ipads and iphones during the year. This year should be the big one.

Can’t wait.

Always learning, Always Improving
Providing Mobiles Phones repairs in Melbourne for over 15 years.

SMM MObiles

We have all heard it happens, someone drops their phone in water/liquid. But when it happens to you, what do you do?

Hopefully you have already had done a recent backup ! If not, do it NOW. Or tonight, ASAP.

Imagine loosing your phone, would you miss your data? Photos, contacts…….

Back to water damage, first thing you should always do, is remove your battery, if possible. Many phones can’t, so next step, is just to dry it. But do TURN IT OFF.

Rice or heat???? I will always tell you, heat will dry faster than rice. So I’d recommend Heat. Use a hair dryer. Heat it until it’s hot, close to untouchable. (Aim is to remove all water, so corrosion doesn’t start)

Wait for it to cool. Heat again. Try even leave in the sun.

Ideally, you would dismantle it, and then dry, but that’s not always possible.

Try turn it on, if it doesn’t. Don’t charge it. If you try charge it, there is a chance the extra power, may cause a short if the liquid was not completely evaporated.

Bring it in to a repair store. If it didn’t work.

We will try to do our best, a simple clean is $50, and parts on top if needed, to get a resolution. If we don’t fix it, there is no charge. So you have nothing to lose.

At SMM Mobiles, located in South Melbourne Market, we are your experts who you can turn to, to get your mobile phone, tablets and game consoles fixed.

No matter the severity, bring it in to our south melbourne store, to get a free assessment and advice which you won’t get from anywhere else.

Dropped phones resulting in cracked screens and water damage are the most common issues we encounter, and there are some common misconceptions roaming around the internet.

The most common is mot screens now, are a full assembly, meaning the touch screen ‘glass’ can not be simply removed by itself. Its a full assembly, meaning it contains ‘ glass + LCD +frame’ Don’t get ripped off by ebay sellers, selling only the ‘glass’

Water damage, don’t put it in rice immediately, it doesn’t work. Firstly, take out the battery if possible, then use a hair dryer, or leave it in the hot sun. you want your phone hot to evaporate the water. Rice sucks up the water, which is much slower.

Speak to us in person, for more quick and reliable tips.